We sent a survey to a few of our customers. It included an area to comment on our loan officers. Here are a few of the comments we received
"Calls were always returned. (Our Loan Consultant) was very friendly, helpful, knowledgeable, and kept us informed all the way, which our last Mortgage Co. did not. Our own bank wasn't even very helpful."
"We can't say enough about how well we were treated. This has been a very stressful time for us and your loan officer did everything possible to help us. We truly appreciate the way we were treated."
"(Me) and (My Husband) have conducted business with ECI Financial in the past and have referred others to you all. It has always been very pleasant, and very quick on getting the job done. If we should ever need future help, you all at ECI financial will be our first choice."
"(Our Loan Consultant) made our home purchase so easy. She handled everything for us. We will gladly recommend ECI Financial to our friends and family."
"ECI Financial made the entire process very easy, from filling out the paperwork to closing. Things were handled in a very timely manner and from loan application to closing was only about 2 weeks."
"Our dealings with (our Loan Consultant) were extremely pleasant. She is an exceptional person and is so knowledgeable, we are very comfortable working with her. She is the kind of person you would want for a next door neighbor. We felt she is an honest person."
"I was very impressed with (our Loan Consultant). He wanted to get the loan completed as fast as possible and he kept me informed on the progress of the loan."
"(Our Loan Consultant) was very helpful, explained everything thoroughly, and kept his word on everything he said. (He) did an outstanding job."
"Our ECI Financial representative was extremely helpful and friendly. We will recommend ECI Financial to our friends and relatives."
"(Our Loan Consultant) was very helpful and prompt in returning calls and getting response. He told me what papers were needed to help with the loan. He made the process very easy for me."
"The gentleman who helped us was very good. You should be pleased to have him as an employee."